Privacy Policy —
How ep789 Protects Your Data

This Privacy Policy ("Policy") describes how ep789 ("ep789", "we", "us", "our"), the operator of the online gaming information platform at https://ep789.cam ("Platform"), collects, uses, stores, shares and protects personal data relating to individuals ("you", "your", "User") who access or use the Platform.

ep789 is committed to handling personal data responsibly and in compliance with applicable data protection principles. This Policy applies to all personal data processed in connection with the Platform, regardless of whether you access it from Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar or any other location.

This Policy should be read alongside our Terms & Conditions, which govern your use of the Platform. Terms not otherwise defined in this Policy carry the meanings given to them in the Terms & Conditions.

For the purposes of this Privacy Policy, the following definitions apply:

• "Personal Data" means any information that identifies or could reasonably be used to identify a living individual, directly or in combination with other data.
• "Processing" means any operation performed on personal data, including collection, storage, retrieval, use, disclosure, transmission, erasure or destruction.
• "Data Controller" means the entity that determines the purposes and means of processing personal data — in this case, ep789.
• "Data Processor" means any third party that processes personal data on behalf of ep789 under contractual instructions.
• "Consent" means a freely given, specific, informed and unambiguous indication of the User's agreement to processing their personal data for a stated purpose.
• "Cookies" means small text files stored on a User's device by the Platform for operational, analytical or preference purposes.
• "KYC" means Know Your Customer — identity and document verification procedures required for regulatory compliance.
• "Sensitive Data" means special categories of personal data including financial details, identification documents and any data relating to criminal records or background.

For the purposes of this Privacy Policy, ep789 acts as the Data Controller for personal data processed through the Platform. ep789 determines the purposes and means by which your personal data is collected and used in connection with the operation of https://ep789.cam.

For all data privacy enquiries, requests to exercise your rights, or concerns about how your personal data is handled, you may contact ep789's data privacy team using the contact details provided in Section 17 of this Policy.

ep789 collects only the personal data that is necessary for the legitimate operational purposes described in this Policy. The categories of data we may collect are set out below:

We do not collect biometric data, health or medical information, political opinions, religious beliefs, or racial or ethnic origin data in the ordinary course of operating the Platform. If any such data is incidentally included in a document submitted for KYC purposes, it will be treated as sensitive data subject to heightened protection.

ep789 collects personal data through the following means:

• Direct Collection: Data you provide actively when registering an account, completing a contact form, submitting a support request or communicating with us by email.
• Automated Collection: Data collected automatically when you access or browse the Platform, including via cookies, web beacons, server logs and analytics scripts that capture usage and technical information.
• KYC Submissions: Identity documents and verification data submitted when completing account verification or any identity-check process required by the Platform or an associated operator.
• Third-Party Sources: In limited circumstances, we may receive data about you from third-party analytics providers, fraud-detection services or security screening tools, where this is necessary for Platform security and integrity.

You are not obligated to provide all requested data, but failure to provide certain information — such as registration or KYC data — may prevent you from accessing particular features of the Platform.

ep789 processes personal data only where a valid lawful basis exists. The primary bases on which we process your personal data are:

• Contractual Necessity: Processing required to provide you with the Platform services pursuant to your agreement with ep789, including account creation, management and support delivery.
• Legitimate Interests: Processing necessary for ep789's legitimate business interests — such as fraud prevention, platform security, content improvement and analytics — provided those interests are not overridden by your rights and interests.
• Consent: Where processing is based on your explicit consent — such as for non-essential cookies or marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
• Legal Obligation: Processing necessary to comply with applicable laws, regulatory requirements or court orders, including cooperation with law enforcement or regulatory authorities where legally mandated.
• Vital Interests: In exceptional circumstances, processing may be necessary to protect the vital interests of you or another person — for example, in a safeguarding or responsible gambling emergency situation.

ep789 uses the personal data it collects for the following purposes:

• Account Management: Creating, maintaining and securing your ep789 user account, including authentication and password management.
• Platform Personalisation: Tailoring content, language preferences and navigation based on your usage patterns and preferences — for example, showing cricket and PSL-focused content to users who browse those topics.
• Customer Support: Responding to enquiries, resolving support tickets, processing feedback and providing technical assistance in English and Urdu.
• Security and Fraud Prevention: Detecting, investigating and preventing fraudulent activity, account takeover attempts, unauthorised access, abuse of platform features and other security threats.
• Platform Analytics and Improvement: Analysing aggregated usage data to understand how the Platform is used, identify areas for improvement and develop new features and content.
• Legal Compliance: Fulfilling obligations under applicable laws, responding to lawful requests from regulatory or law enforcement authorities, and maintaining records as required.
• Communications: Sending you service-related notices, policy update notifications and, where you have consented, promotional content relevant to your interests as a Pakistani gaming platform user.
• Responsible Gambling: Monitoring usage patterns to identify indicators of problem gambling behaviour and, where warranted, intervening in accordance with our responsible gambling obligations.

ep789 does not sell, rent or trade personal data to third parties for commercial purposes. We share personal data only in the limited circumstances described below:

• Service Providers (Data Processors): We engage trusted third-party service providers who process data on our behalf under strict contractual data processing agreements — including cloud hosting providers, analytics platforms, customer support tools and fraud-detection services. These providers may only use your data in accordance with our documented instructions and for no independent purpose.
• Legal Authorities: We may disclose personal data to law enforcement agencies, regulatory bodies or courts when required to do so by applicable law, court order or regulatory directive — including in Pakistan or in the jurisdiction in which ep789 is registered.
• Business Transfers: In the event of a merger, acquisition, sale of assets or corporate restructuring involving ep789, personal data held by us may be transferred to the relevant successor entity, subject to equivalent privacy protections.
• Fraud and Security: We may share data with third-party fraud-detection and security verification services where necessary to protect the security and integrity of the Platform and its users.

ep789 uses cookies and similar tracking technologies — including web beacons, pixel tags and local storage — to operate and improve the Platform. Cookies help us keep you logged in, remember your preferences and understand how users navigate the Platform.

The categories of cookies used on ep789 are as follows:

• Strictly Necessary Cookies: Essential for the Platform to function. These cannot be disabled. They include session management cookies, security tokens and load-balancing cookies. No consent is required for these cookies.
• Functional Cookies: Remember your preferences such as language settings, display options and notification choices, to provide a more personalised experience. These require your consent where they are not strictly necessary.
• Analytics Cookies: Help us understand aggregate usage patterns — pages visited, session duration, traffic sources and feature engagement. All analytics data is aggregated and does not identify you individually. Your consent is required for these cookies.
• Security Cookies: Used to detect and prevent fraudulent activity, bot traffic and account takeover attempts. These are treated as strictly necessary due to their security function.

You can manage, disable or delete cookies through your browser settings at any time. Please note that disabling certain cookies may limit the functionality of the Platform. For guidance on managing cookies in your specific browser, consult your browser's help documentation.

ep789 retains personal data only for as long as is necessary for the purposes for which it was collected, or for such longer period as may be required by applicable law, regulatory obligation or legitimate operational need. Our general data retention principles are as follows:

• Account Data: Retained for the duration of your active account, and for a period after closure to fulfil any residual legal, security or dispute-resolution obligations.
• KYC and Identity Documents: Retained for such period as required by applicable anti-money laundering (AML) regulations and operator compliance obligations, which may extend several years beyond account closure.
• Support and Communication Logs: Retained for up to 36 months from the date of the communication, or longer where a dispute or legal matter is ongoing.
• Usage and Analytics Data: Aggregated, anonymised analytics data may be retained indefinitely. Non-anonymised usage data is retained for a shorter period aligned with analytical necessity.
• Cookie Data: Session cookies are deleted when you close your browser. Persistent cookies expire according to their individual expiry settings, typically between 30 days and 24 months.

At the end of an applicable retention period, personal data is securely deleted or irreversibly anonymised in accordance with our data destruction procedures. You may request earlier deletion of your personal data subject to the limitations described in Section 12 of this Policy.

The Platform is operated by ep789 and its data may be stored and processed in jurisdictions outside of Pakistan. If your personal data is transferred to, stored in or processed in a jurisdiction outside of your home country, ep789 will take appropriate steps to ensure that your data is afforded a level of protection consistent with the principles set out in this Policy.

Where personal data is transferred to third-party service providers located in other jurisdictions, ep789 requires those service providers to maintain appropriate contractual data protection obligations and technical security controls.

Pakistani users should be aware that their personal data may be processed outside of Pakistan, where data protection laws may differ from those applicable in Pakistan. By using the Platform, you consent to such transfers being made in accordance with this Policy.

ep789 recognises that your personal data belongs to you. Subject to applicable law and certain operational limitations, you have the following rights in relation to your personal data:

To exercise any of these rights, please contact ep789 using the details in Section 17. We will acknowledge your request within 5 business days and aim to fulfil it within 30 days, subject to complexity and volume of concurrent requests. Where we are unable to comply with a request, we will explain the reason in writing.

ep789 is strictly an adults-only platform. Access to and use of the Platform is limited to individuals who are at least 18 years of age, or the higher minimum age required by the operator's license jurisdiction. The Platform is not intended for, and does not knowingly collect personal data from, persons under the applicable minimum age.

If ep789 becomes aware that personal data has been collected from a person under the applicable minimum age without appropriate parental or guardian consent, we will take immediate steps to delete that data and, where applicable, deactivate the relevant account.

If you are a parent or legal guardian and believe that a person under your care has registered on or provided personal data to ep789, please contact us immediately using the details in Section 17 so that we can take appropriate action.

ep789 takes data security seriously and implements appropriate technical and organisational measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure or destruction.

Our security measures include, but are not limited to:

• Encryption of personal data in transit using TLS (Transport Layer Security) and at rest using industry-standard encryption protocols.
• Access controls ensuring that personal data is accessible only to authorised personnel with a legitimate operational need.
• Password hashing using secure one-way algorithms — ep789 never stores your password in plaintext.
• Regular security assessments, vulnerability scanning and penetration testing of Platform infrastructure.
• Incident response procedures designed to detect, investigate and remediate data security events in a timely manner.
• Staff training on data privacy and security obligations applicable to their roles.

While ep789 takes reasonable steps to protect your personal data, no method of internet transmission or electronic storage is entirely secure. We cannot guarantee absolute security, and you use the Platform at your own risk with respect to the inherent limitations of internet security.

You are responsible for maintaining the confidentiality of your account credentials. Do not share your ep789 password with any third party. If you suspect your account has been compromised, contact our support team immediately.

The Platform may contain references to or descriptions of third-party operators, products and services. These references are provided for informational purposes only and do not constitute endorsements or recommendations by ep789.

ep789 does not control the privacy practices, data handling procedures or security measures of any third-party website, operator or service provider. If you navigate to a third-party platform — whether a gambling operator, payment provider or any other external service — from content referenced on ep789, your personal data will be subject to that third party's own privacy policy and data practices, which ep789 is not responsible for.

We encourage users to review the privacy policies of any third-party platform they visit before providing personal data to that platform.

ep789 reserves the right to revise this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements or Platform features. Revised versions will be published on this page with an updated "Last Updated" date.

Where changes are material — meaning they significantly affect your rights or how we process your data — ep789 will make reasonable efforts to notify registered users, such as by displaying a prominent notice on the Platform or, where appropriate, sending a notification to the email address associated with your account.

Your continued use of the Platform following the publication of any revised Policy constitutes your acceptance of the revised terms. If you do not agree with any revised Policy, you must cease using the Platform and may request deletion of your personal data in accordance with Section 12.

For all privacy-related enquiries, requests to exercise your data rights, concerns about how your personal data is handled, or to report a suspected data security incident, please contact ep789 using the details below. Please mark your communication with the subject "Privacy / Data Request" to ensure prompt routing to our data team.

This Privacy Policy was last reviewed and updated on 1 January 2026. By using ep789 after this date, you confirm your acceptance of this Policy as currently published.